Return Policy


6-MONTH MONEY BACK GUARANTEE – IRESTORE LASER HAIR GROWTH SYSTEM ID-500

Freedom Laser Therapy, Inc. is dedicated to your satisfaction with the iRestore. We guarantee your complete satisfaction of the iRestore Laser Hair Growth System (ID-500) for a period of 6 (six) months from the date of purchase. If you are not completely satisfied with the iRestore after this usage period, we will provide a paid return shipping label at our expense upon receipt of the return request within the eligible time period.

In order to qualify for this money back guarantee, we request that you have used––to the best of your ability––the iRestore 3 to 4 times per week for at least 25 minutes each time (as instructed in the owner’s manual) for 6 (six) consecutive months. If you have not achieved visible or satisfactory results after 24 weeks since date of purchase, you may return the iRestore for a full refund of the purchase price, less the shipping cost. You may request a RMA number to return your iRestore within 30 days after this 6 month period. Returns cannot be processed without a Return Merchandise Authorization (RMA) number issued by Freedom Laser Therapy.

This money back guarantee is only valid for orders placed directly on this website with Freedom Laser Therapy, Inc. and shipped to an address in the United States. For all international orders placed and shipped to outside of the United States, the money back guarantee policy applies but does not cover return shipping costs due to the cost of international shipping.

In order to prevent abuse of our generous policies, we only allow one return of the iRestore Hair Growth System per customer/household through this money back guarantee program.

90-DAY MONEY BACK GUARANTEE – IRESTORE CONSUMABLE PRODUCTS

Freedom Laser Therapy, Inc. is dedicated to your satisfaction with the 3-in-1 Hair Growth Supplement, Hair Growth Serum, and Hair Growth Shampoo. We guarantee your complete satisfaction of these products for a period of 90 days from the date of purchase.

This 90-day money back guarantee is only available for 3-month or 6-month supply orders of the 3-in-1 Hair Growth Supplement, Hair Growth Serum, and Hair Growth Shampoo. If you aren’t 100% satisfied for any reason within the first 90 days, contact Freedom Laser Therapy to request a RMA number to process your return of the bottles, even if it has been used or consumed (less shipping cost back to us).

This money back guarantee is only valid for orders placed directly on this website with Freedom Laser Therapy, Inc. and shipped to an address in the United States. For all international orders placed and shipped to outside of the United States, our money back guarantee does not cover return shipping costs.

In order to prevent abuse of our generous policies, we only allow one return of the 3-month or 6-month supply of the 3-in-1 Hair Growth Supplement, Hair Growth Serum, and Hair Growth Shampoo per customer/household through this money back guarantee program. Return is only eligible on the first order of any of the aforementioned products for a maximum refund of $200.

30-DAY MONEY BACK GUARANTEE – IRESTORE BATTERY PACK

A 30-day money back guarantee is available for the Rechargeable Battery Pack from the date of purchase. If you aren’t 100% satisfied for any reason within this 30 day period, send us an email at info@irestorelaser.com and we’ll provide an RMA number to process your return (not including the shipping cost back to us).

This money back guarantee is only valid for orders placed directly on this website with Freedom Laser Therapy, Inc. and shipped to an address in the United States. For all international orders placed and shipped to outside of the United States, our money back guarantee does not cover return shipping costs.

In order to prevent abuse of our generous policies, we only allow one return of the Rechargeable Battery Pack per customer/household through this money back guarantee program.

RETURN POLICY – IRESTORE LASER HAIR GROWTH SYSTEM ID-500

Any returns of the iRestore Laser Hair Growth System requested before the expiration of the 6 month usage period for the money back guarantee are subject to a 18% restocking fee. Shipping costs are not included.

iRestore bundles that include the iRestore Laser Hair Growth System (ID-500) follow suit with the same return policy as the iRestore Laser Hair Growth System, but all items in the bundle must be returned together in as-new working condition. Items in a bundle ordered together cannot be returned separately.

This money back guarantee is only valid for orders placed directly on this website with Freedom Laser Therapy, Inc. and shipped to an address in the United States. For all international orders placed and shipped to outside of the United States, our money back guarantee does not cover return shipping costs.

Once a Return Merchandise Authorization (RMA) has been issued, the products must be shipped with the RMA number and a valid tracking number, postmarked for return within 7 days.  You must be able to provide proof of delivery for any return processed. Products will only be accepted for return if the are received in as-new condition. Failure to do so may result in Freedom Laser Therapy refusing to process the return.

To cancel an order you have placed with Freedom Laser Therapy, you must contact customer support by email at info@irestorelaser.com or by phone at 1-888-373-7425. Please note that once the item has shipped, the order cannot be canceled. In this event, you can request to return the item for a refund (minus a 18% restocking fee and any shipping fees incurred by Freedom Laser Therapy).

WARRANTY

iRestore Laser Hair Growth System devices come with a 1-year manufacturer’s warranty against device defects. The device must be registered on the website after purchase at www.irestorelaser.com/warranty. Under certain conditions approved by Freedom laser Therapy, the warranty may be extended beyond the 1-year period. For products purchased through authorized resellers, please contact the reseller for details regarding their policies.

CONTACT

If you have any inquiries regarding our return policy, please email info@irestorelaser.com or write to us at
Freedom Laser Therapy Inc.
7815 Beverly Blvd, 3rd Fl.,
Los Angeles, CA 90036