Warranty Policy

iRESTORE Laser Hair Growth System devices and iRESTORE Illumina Skincare devices come with a manufacturer’s warranty which starts on the date of purchase. Warranty covers device defects, but not wear and tear or accidents. 

Hair loss devices must be registered on the website after purchase at
https://www.irestorelaser.com/warranty

Skincare devices must be registered on the website after purchase at https://www.irestorelaser.com/pages/skincare-warranty

iRESTORE ELITE WARRANTY

The iRESTORE Elite includes a standard 3-year manufacturer’s warranty. An additional 24-month extended warranty is available for purchase to increase your coverage for a total of 5 years. Must be purchased at the same time as the device to be valid.

iRESTORE PROFESSIONAL WARRANTY

As of 8/19/2021, the iRESTORE Professional standard manufacturing warranty was updated from 1-year to 2-year.

The iRESTORE Professional includes a standard 2-year manufacturer’s warranty. An additional 24-month extended warranty is available for purchase to double your coverage for a total of 4 years. Must be purchased at the same time as the device to be valid.

iRESTORE ESSENTIAL WARRANTY

As of 10/8/2023, the iRESTORE Essential standard manufacturing warranty was updated from 1-year to 2-year.

The iRESTORE Essential includes a standard 2-year manufacturer’s warranty. An additional 24-month extended warranty is available for purchase to double your coverage for a total of 4 years. Must be purchased at the same time as the device to be valid.

ILLUMINA LED FACE MASK WARRANTY

The Illumina LED Face Mask comes with a standard 1-year manufacturer’s warranty. An additional 24-month extended warranty is available for purchase to triple your coverage for a total of 3 years. Must be purchased at the same time as the device to be valid.

ILLUMINA LED NECK & CHEST MASK WARRANTY

The Illumina LED Neck & Chest Mask comes with a standard 1-year manufacturer’s warranty. An additional 24-month extended warranty is available for purchase to triple your coverage for a total of 3 years. Must be purchased at the same time as the device to be valid.

For products purchased through authorized resellers, please make sure to provide the receipt or proof of purchase when requesting warranty service from Freedom Laser Therapy. For returns, contact the reseller for details regarding their return policies.

Rev. 09/21/2024